The People Behind the Work
Meet Our Team
Every Rhino technician is IICRC-certified, background-checked, and committed to the highest standards of restoration excellence.

Carlos Morales
Founder & CEO
Born and raised in Houston, Carlos founded Rhino Water Damage Restoration Houston in 2010 after his family experienced a devastating flood and an unethical contractor. He built Rhino on principles of honesty and technical excellence.

Marcus Johnson
Lead Restoration Technician
Marcus has over 12 years of field experience and has worked on some of Houston's most complex large-loss restoration projects, including multiple high-rise and commercial flood events.

Dr. Patricia Williams
Mold Remediation Specialist
Patricia holds a background in microbiology and leads all mold assessment and remediation projects. She's a recognized expert in Houston's unique mold challenges related to the subtropical climate.

James Torres
Senior Project Manager
James manages the restoration lifecycle from initial inspection through final walkthrough. He's a master at navigating insurance claims and ensuring customers receive the full benefit of their coverage.

Sarah Chen
Customer Relations Manager
Sarah is the first voice most customers hear in a crisis. She coordinates dispatch, manages insurance communication, and ensures every customer gets through the restoration process with minimal stress.
Ready to Work with Houston's Best?
Our team is available 24/7. Call now for immediate dispatch.
(281) 595-9658